Best Collision Repair in Grimsby, ON

A Unfortunately, we cannot give a definitive timeline as unexpected delays come up during the repair process. However, here at Performance Collision St. Catharines, we do keep all our guests updated every three to four business days during the repair process.

A We do our best to stick within your rental limit, but there are unexpected delays that are out of our control, so the rental vehicle is between you and your insurance company.

A The original estimate we provide is strictly a preliminary estimate and does not account for any damage that cannot be seen. If you are going through insurance then we would relay the additional damage to your insurance company for approval. If it is something that you are paying for then we will contact you for approval.

A If your insurance company declares your vehicle a write off or total loss you will be responsible for collecting your plates and personal belongings from the vehicle. Once you are confident with the agreement with your insurance company you will then need to let Performance Collision St. Catharines know they are allowed to release your vehicle. Performance Collision St. Catharines also offers a $500 Total Loss Savings Voucher that can be used towards the purchase of a new or pre-owned vehicle throughout the Performance Auto Group.

A OEM parts are parts originally made by your manufacturer (Toyota, Audi, etc). Aftermarket parts are made by third party companies to mimic original parts. The fit and quality of Aftermarket parts may not always be identical to that of OEM parts. If your insurance company is only authorizing Aftermarket parts then we would be able to get you the price difference that you are able to pay to purchase OEM parts for your repairs.