
Visited a few days ago to see if they could replace the battery on our Honda Fit and was originally told they could schedule me for later in the week. We agreed I would call back to confirm an appointment date and I left. When I got back to my car, I found that the battery had again died. I went back to Ootmar and Ben was happy to help jump-start my car and even offered to squeeze me into his scheduled to get the battery replaced that same day. Everything was done within a couple of hours and I couldn't be happier with the experience. Thanks, Ben!
Official Website
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We’ve sourced this information directly from the business, so there may be some errors or omissions. If you have any feedback or suggestions on how we can improve this feature, we'd love to hear from you!
- Factory Authorized Maintenance
- Engine Diagnosis
- Steering & Suspension
- Brake Service & Repairs
- Batteries, Alternators, Starters
- Terra Clean Fuel Injection
Sentiment Analysis
I’ve been a client for a few years and have recommended my friends as well.
Invoices are clearly itemized so you know exactly what you are paying for, and Ben took time to go over the invoice items with me to explain what work was done, the parts used, and took time to answer my questions.
My alternator broke and was scrambling to call around town for a mechanic.
Engine light was on and need to drive the Coquihalla tomorrow, they kindly checked the code and cleared it so I knew the problem, even though they were fully booked up today.
I’ve been bringing my Tucson here for years now, since I moved into Vancouver, and never had an issue with my vehicle.
I find them trustworthy, respectful and reasonable, with great mechanics and customer care.
They also go above and beyond in answering questions about your car, even going so far as to call a previous mechanic in a different city and ask them why they had charged extra for something when it didn’t make sense.
Ootmar has been servicing my vehicle for over ten years and have always provided highly professional service.
Mike was very knowledgeable and reasonable in advising the repairs that were must haves and ones which were nice to haves.
I really appreciated how accommodating they were when I had urgent needs.
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