Best Auto Repair in North Vancouver, BC

If you have received a claim number from your insurance company, it is not necessary to book a time for an estimate. Simply schedule a time with Ritchie to drop off your vehicle; we will put you in a replacement vehicle and begin the repair process. In situations where you are thinking of paying for your repairs privately, we would be happy to schedule a time for you come in for a preliminary estimate of repairs.

Yes. All qualified customers will either be given a vehicle from our fleet, or arrangements for a rental vehicle will be made, at no cost to the customer.

That depends. If you are at fault, or are making a comprehensive claim, you will be required by your insurance company to pay the deductible stated in your insurance policy. If you are in a collision and are not at fault, your deductible will be waived by the insurance company. In some cases, even if you are not at fault, you may still be required to pay the deductible until such time that your insurance company determines liability at which point if you are still found to be not at fault your deductible will be reimbursed by your insurance company.

Not at all. Auto body repairs completed by Ritchie will not affect the manufacturer warranty. Our technicians are as or more qualified than dealership technicians.

We recommend that you only wash your vehicle by hand with mild soap, water and a very soft cloth for at least the first two months after your vehicle has been painted. Preferably you use only a touchless car wash during this period. It is not recommended that you use any brushes or anything potentially abrasive, nor apply any wax or sealant during this period.